FAQs

Will the case fit my phone?

At the moment, we make our cases for:

  • iPhone 5/5S
  • iPhone 6/6S & iPhone 6/6S PLUS
  • Samsung Galaxy S5
  • Samsung Galaxy S6 & S6 EDGE

So, if you have one of them – you’re in! Keep an eye out though, because we will start making cases for other models in the near future.

I have a discount code, where do I put in the code?
When you check out you'll be taken to the payments page. On this page you'll see a field to enter your discount code. Simply enter it the way you've received it. At that point make sure you hit 'APPLY' button to apply the discount.

Is this a sticker?
Seriously? – save the arts and crafts for your scrapbooking club. These phone cases have quality printed images in full CMYK color baby. Ah, and they're completely waterproof, meaning your image won't fade over time.

How protective is the case?
Our cases offer superior phone protection. But in saying that, we don’t recommend testing them from a rooftop! They’re designed to protect your phone against your every day bumps and drops.
Will my case look exactly like what I see on my screen?
Pretty dang close! Keep in mind that all monitors display colors slightly differently – but even still, our printing process is designed to print crisp, bright images. Depending on the design you choose, you may find the position of the image might be slightly offset. But that’s pretty normal for this type of printing.

I want it NOOOOOWWWW. Gimme!
Cases will be in your hot little hands in about 3-11 business days within North America (unless you upgrade to our EXPRESS service which is 2-4 days). For the international folk, you’re looking at about 1-3 weeks, depending on the postage system in your parts.

Do you ship internationally?
Yep! To pretty much anywhere in the world (via Standard Shipping).

I ordered and it should have arrived by now, but it hasn't. What do I do?
Stay calm, don’t worry! We’re obsessed with quality and getting the details right and depending on where you live it could take up to 3 weeks. If you still need help or have questions, please send us an email and we'll be glad to work with you to make sure your order gets in your hands ASAP!

I have a design and/or logo which I’d love to put on a phone case and get lots made, can you help?
Yes we sure can, all you need to do is send us an email with your logo or design. Click here for more details on getting custom made phone cases.

Do you accept artwork from artists/photographers interested in working with ScenePoints?
Yes we’d love to hear from you! If you’re interested in submitting artwork for review and consideration please email us at info@scenepoints.co We’ll get back to you as soon as we can. If we select your design, we’ll compensate you!


If you have any other questions just email us at info@scenepoints.co